Debt collection ranks second on the FTC’s list of top consumer complaints list for 2010. This is not shocking as a typical collection activity is to pound on a debtor repeated until they cave in and offer up some money just to get the collection agency to leave them alone.
What is shocking is that in an industry that feels morals simply don’t apply to them, one collection agency continues to receive testimonials in lieu of complaints received by its rivals. Here is this weeks example:
“Although sometimes in life debt collection calls can be annoying, I understand that you are only doing your job. I will say that Tonya Jones was extremely nice, professional, easy to talk to and very understanding. You need more people like Tonya Jones in your company. Thank you.”
Do Good and Make Money!