In the last post you read about the number one ethics complaint among consumers regarding debt collection agencies. ACA International, the leading trade association for the debt collection industry, also reported an increase in allegations that debt collectors harassed or verbally abused consumers.
The Fair Debt Collection Practices Act (FDCPA) prohibits a collector from engaging in any harassing or abusive practices in connection with the collection of a debt. Unfortunately the strategy used by most typical collection agencies is to pound on debtors repeatedly until they offer up some money just to get the collector to leave them alone.
We don’t think that’s right.
That’s why we partnered with CFS II. CFS II uses an “applied psychology” when dealing with customers. Their goal is to genuinely help their debtors and create a win-win scenario for both parties. By putting the needs of the debtor ahead of their own, they are virtually assured of being paid first.
Remember, the typical debtor owes more creditors than they can pay but they can pay some of their debts if the debt collector is patient and empathetic and offers payment solutions that are workable within the consumer’s budget.
By being one of the few operators in the space that goes by the mantra “bad things happen to good people,” our investors can rest assured that all our customer/debtors are treated with the dignity and respect they deserve. Simply being ethical and honest will yield fantastic results for our investors.
You really can have your cake and eat it too!
Do Good and Make Money!