There’s been some interesting (and positive) press recently regarding the debt collection industry…
One of Australia’s largest Account Receivable Management firms, Collection House, was featured in Australia Business Review for their friendly approach to debt collecting. The company’s CEO, Matthew Thomas, noted that he is actively trying to change the perception of debt collection in his country.
Mr. Thomas was quoted as saying:
“I’m always trying to get people to take that extra 30 seconds to listen to what we do and not judge us based on the taboo. We provide so many more services and have a completely different methodology and approach in the way we think about our customers.”
I can totally relate to the above quote. When speaking to potential investors, one of the first things they inquire about is the extremely poor reputation of the industry. Once I am able to explain the “applied psychology” approach used by our collection agency and how it is vastly different from from a typical collection activity, investors begin to realize the true opportunity that lies before them.
Do Good and Make Money!